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Pennsylvania Department of General Services: How to Modernize a Public Agency

The Pennsylvania Department of General Services (PADGS) Public Works Bureau was one of the many public agencies that struggled with these obstacles to efficiency.


With a $15M budget and staff of about 100, and a capital portfolio of about $1.5B, PADGS needed a modern approach to managing their budgets, processes, and schedules. ​Read the case story to learn how e-Builder Enterprise is creating a comprehensive construction system for this entity by enabling:

  • Bidding for Change: PADGS uses a combination of OpenScape communication platform and e-Builder to reduce the touch points and facilitate electronic bidding and signatures—what previously took 79 steps and 44 days, is now completed in less than half that effort and time!
  • Restructured Responsibilities: A key benefit of restructuring was improving the change order process—PADGS has decreased the timeframe from 79 days to 7 days, and sometimes, when needed, mere hours to complete.

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