Timmons Group Migration of Legacy Attachments into OnBase PLL

There is an increasing interest in preserving copies of documentation associated with digital permit records when migrating from a legacy system to Cityworks PLL. Maintaining records for public records requests are just one of the challenges agencies face when moving to a new solution. How can cities manage legacy documentation after Go Live? In Escondido, CA, Cityworks PLL and Hyland OnBase together allowed staff to script the transition of legacy permit documentation, and to look up migrated records alongside their historic documents. Jamie Eubanks from Escondido joins Timmons Group to share tips, techniques, and potential pitfalls for transferring these documents from TRAKiT to OnBase while linked to the migrated records in Cityworks.